Deduction happens at the bench
The technician records the part against the ticket to close the job. That single action updates stock, costs the ticket, and builds the warranty record.
Parts & stock
Spare Parts Inventory That Matches the Shelf
Stock that deducts itself when a technician fits a part.
Repair inventory is unusually hard: thousands of SKUs across dozens of models, most of them visually near-identical, moving in ones and twos rather than cartons. Any system that requires a separate stock entry step will be out of date within a week. PhoneMistri deducts stock as a side-effect of completing a repair.
Organised by brand and model
Parts are catalogued against the model database, so finding the right display for a Redmi Note 12 does not depend on how someone typed it three months ago.
Low-stock alerts on fast movers
Set a reorder level per part. The fast-moving displays and batteries that actually stop work get flagged before they run out.
Supplier ledgers
Purchases post against the supplier, so you can see what you owe each vendor without a separate book.
The reconciliation problem
Ask most shop owners what their parts stock is worth and the answer is an estimate. The reason is structural: parts leave the shelf during a repair, at the bench, in the middle of other work — precisely the moment nobody wants to stop and make an entry.
The fix is not discipline, it is sequencing. If recording the part is how a technician marks the job done, the entry happens because the technician wants to close the ticket, not because they remembered a stock procedure.
Knowing your true cost per repair
Once parts are costed against tickets, per-job profit becomes real rather than assumed. That is usually where the surprises are: a repair everyone thought was profitable turns out to be marginal once the actual display cost and the technician's payout are counted.
It also exposes pricing that has drifted. Part costs move constantly; retail prices set eight months ago frequently no longer clear the margin the owner believes they do.
Multi-branch stock
Shops with more than one counter usually keep parts at whichever branch bought them, which means one branch turns away a repair while the part sits idle at another.
Stock is held per branch with visibility across all of them, and transfers are recorded, so the part that moves between counters does not simply vanish from the books.
Setting reorder levels that reflect real demand
The instinct is to set one reorder level across the board. In practice, demand in repair parts is extremely uneven: a handful of displays and batteries account for most movement, and the long tail moves once a quarter.
Set levels from actual consumption over the last three months rather than from a feeling about what sells. For the fast movers, the level should cover your supplier's lead time plus a buffer — running out of the display everyone brings in is far more expensive than holding two extra.
For the long tail, the correct level is usually zero. Order those per job. Capital tied up in slow-moving parts is the most common reason a profitable-looking repair shop has no cash.
Shrinkage, and why it is rarely theft
When stock does not match the shelf, owners tend to assume theft. It is occasionally that. Far more often it is a part fitted without being recorded, a return that never made it back into stock, or a defective part swapped at the bench during a rush.
Because each of those has a different fix, the useful thing is knowing which one you have. A system that records consumption at the point of work narrows the gap to the genuine exceptions, and those are few enough to investigate individually.
The counting habit that works is a partial one: count the twenty fastest-moving parts weekly rather than everything quarterly. Discrepancies surface while the cause is still traceable.
Where PhoneMistri helps during the day
The product is built around the points where repair teams usually lose time: intake, handovers, parts, approvals, QC, payments, and customer updates.
Cost and selling price held per part
Stock valuation at cost, on demand
Purchase entry with supplier, invoice number and date
Returns and defective-part handling
Per-branch stock with visibility across branches
Barcode labels for bin locations
Frequently asked questions
Can I import my existing parts list?
Yes — parts import from a spreadsheet with brand, model, part name, cost, price and opening quantity.
What about parts I buy loose from the local market?
Enter them as a purchase against a generic supplier. The important part is that cost is captured so the ticket is costed correctly.
Does it handle a part fitted and then found defective?
Yes. The part is returned against the ticket, stock adjusts, and the replacement is recorded — so the warranty history shows both.
Can I see which parts are dead stock?
Stock reports show movement over a period, which surfaces the parts sitting untouched for months against models nobody brings in any more.
Start with a repair workflow built for growth
Track every device, manage inventory, serve teams in their preferred language, and connect repair work with online sales in one place.