About PhoneMistri
Empowering phone repair businesses across India, the UAE, the US, the UK, and beyond with enterprise-grade tools that are simple to use.
Our Mission
We believe every repair team deserves access to professional management tools. Our mission is to help repair shops, service centers, repair chains, and enterprise service teams save time, reduce errors, and keep customers informed with transparent updates on their device repairs.
PhoneMistri was built by people who understand the repair industry. We've seen firsthand the challenges repair teams face - lost tickets, customer complaints about lack of updates, and the chaos of managing technicians, approvals, QC evidence, and inventory. We built PhoneMistri to solve these problems.
Meet the Founders
PhoneMistri is built by an engineer and a repair-shop operator — tech rigor on one side, shop-floor reality on the other.
Gaurav Genani
Co-founder & CTO
IIT Roorkee alum with a security engineering background.
Pankaj Genani
Co-founder
18 years of hands-on mobile repair experience.
Our Values
Customer First
Every feature we build is designed with our users' needs in mind. Your success is our success.
Simplicity
Powerful doesn't have to mean complicated. We make enterprise features accessible to everyone.
Reliability
Your business depends on us. We design for dependable daily operation, careful data handling, and transparent support.
Community
We're building more than software - we're building a community of successful repair businesses.
Our Story
PhoneMistri was born out of frustration. As regular customers of phone repair shops, we experienced the pain of not knowing when our devices would be ready, losing paper receipts, and having no way to track the status of our repairs.
We spoke to shop owners and discovered they faced even bigger challenges - managing multiple technicians, tracking spare parts inventory, calculating payroll, and keeping customers informed was overwhelming, especially as they tried to scale their businesses.
That is why we built PhoneMistri around the real repair workflow: intake, device history, parts, approvals, QC, billing, payments, and customer updates in one place.
The product is built for independent shops, service centers, repair chains, and larger teams that need a cleaner way to run repair operations without losing the speed of the counter.
Ready to Run Repairs from One Place?
Start with repair tracking, then add inventory, GST, WhatsApp, POS, kiosk, cash drawer, and QC workflows as your team grows.