PhoneMistriPurpose-built for repair teams

Run a profitable phone repair shop
with PhoneMistri

PhoneMistri is phone repair shop management software that brings repair jobs, inventory, billing, customer updates, quality checks, and technician payroll into one app. It gives repair teams one workflow from device intake and diagnosis to payment and delivery.

Secure data
Mobile first
Repair-ready
Sample dashboard
JD
₹
Total Revenue
₹45,200
Active Repairs
12 Jobs
Recent Activity
iPhone 13
Screen Repair
In Progress
Samsung S21
Battery Replacement
Completed
MacBook Air
Logic Board
Pending
Repair jobsIllustrative data
QC passed12-point check
Quick answer

What is PhoneMistri?

PhoneMistri is an all-in-one system for managing a phone repair shop. It helps owners and staff track repairs, parts, customers, payments, quality checks, and technician work from a shared web and mobile app.

How does PhoneMistri organize repair work?

PhoneMistri creates a digital job record for each device, including its customer, IMEI, reported fault, technician, parts, status, and payment details. The same record follows the repair from intake and diagnosis through quality checks and delivery, so the team can see what happened at every stage.

Which repair-shop tasks does PhoneMistri connect?

PhoneMistri connects job cards, barcode tracking, parts inventory, GST invoices, POS sales, customer ledgers, WhatsApp updates, quality checks, and technician payroll. Because these tasks share one system, repair activity can update stock, accounts, customer communication, and reports without separate spreadsheets.

Features

PhoneMistri tools for every repair workflow

Everything you need to run your repair shop — scroll through the essentials, then browse the rest below.

01 / 19Dashboard

At-a-Glance Shop View

Daily metrics, quick actions, and recent activity stay visible so owners can see what needs attention.

  • Revenue & job count metrics
  • One-click quick actions
  • Live repair activity feed
02 / 19Job Tracking

Barcode-Powered Job Tracking

Track every repair with IMEI, technician assignments, and real-time status. Every device gets a public tracking link customers open on their phone — no login, no calls.

  • IMEI & device tracking
  • Technician assignment
  • Public live-status link
03 / 19Barcode Print

Barcode Label Printing

Auto-generate a unique Code128 barcode for every device. Print labels straight to your thermal printer, then scan to pull up full repair history in seconds.

  • Auto barcode & QR generation
  • One-click label printing
  • Scan to view repair history
04 / 19Receipts

Cash Drawer & Thermal Receipts

Print 58mm ESC/POS cash memos the moment a sale closes — and the cash drawer kicks open automatically. Works with any ESC/POS thermal printer.

  • ESC/POS 58mm receipts
  • Auto cash-drawer kick
  • Any thermal printer
05 / 19WhatsApp

WhatsApp Status Updates

Job cards, delivery confirmations, approval requests, payment receipts and ledger PDFs — sent straight to customers on WhatsApp to reduce repeated status calls.

  • Job created & delivery alerts
  • Approvals & payment receipts
  • Ledger PDFs over WhatsApp
06 / 19Quality Check

QC with the PhoneMistri Diagnostic App

Run a structured quality check before handover or resale. Scan the PhoneMistri Diagnostic app's QR and the functional tests — display, touch, speaker, sensors — auto-fill, with a suggested grade and required-test gating.

  • Auto-fill from Diagnostic QR
  • Manual → functional → verdict
  • Suggested grade & issue flags
07 / 19Inventory

Smart Parts Inventory

Track every screen, battery, and component with low-stock alerts, supplier management, and auto-deduction on part usage.

  • Low-stock & out-of-stock alerts
  • Live stock value
  • Auto-deduction on usage
08 / 19Compatibility

Cross-Model Compatibility Search

Type any phone model and instantly see every other model that shares the same part — battery, display, glass — plus whether you already have it in stock. Never buy a duplicate part again.

  • One part → every fitting model
  • Live in-stock check
  • Filter by part category
09 / 19Ledger

Customer & Supplier Ledger

A digital laal khata — auto-generated entries on every job and part purchase. See exactly what each customer owes you and what you owe each supplier, down to the rupee.

  • Auto-generated entries
  • Customer & supplier khata
  • Debit / credit running balance
10 / 19Accounts

Business Accounts

Income, expenses, net profit and parts cost at a glance — plus per-device profit (payments received minus parts cost and technician incentive) so you know exactly what every repair earned.

  • Income, expense & net profit
  • Per-device profit & margin
  • Job payments & parts-used breakdown
11 / 19GST Invoices

GST-Compliant Invoices

Every sale in the Sell module raises a proper GST tax invoice — HSN/SAC, buyer & consignee, amount in words, signatory. Print, thermal-print, or send on WhatsApp, and export to Tally.

  • Auto GST + HSN/SAC
  • Print, thermal & WhatsApp
  • Export to Tally
12 / 19Attendance

Attendance & Payroll

Daily check-in / check-out for every technician, flagged present, late, or absent — rolled straight into commission and monthly payroll, calculated automatically.

  • Daily check-in / check-out
  • Present / late / absent
  • Auto commission & payroll
13 / 19Buy & Sell

Buy & Grade Trade-Ins

Take in second-hand phones the right way: capture the IMEI, run a condition assessment, assign a grade, and set the purchase price. The unit lands in refurb stock — ready to list and sell.

  • Condition assessment & grading
  • IMEI + purchase price
  • Straight into refurb stock
14 / 19Sell by Barcode

Scan-to-Sell POS

Scan a barcode and the item drops straight into the cart — parts, accessories or a refurbished phone by IMEI. Take payment, and stock and accounts update instantly.

  • Barcode-scan checkout
  • Sell parts, accessories & phones
  • Live stock deduction
15 / 19Marketplace

Refurbish, List & Bulk Import

Grade and refurbish stock, then list it across Amazon, Flipkart and Prexo from one place. Onboarding a lot? Bulk-import hundreds of purchases from a marketplace sheet in one go.

  • List on Amazon / Flipkart / Prexo
  • Bulk purchase import
  • One catalog, every channel
16 / 19E-Commerce

Public E-Commerce Shop

Launch your own ecommerce website for refurbished phones. Customers can browse, order, and pay — all synced with your inventory automatically.

  • Public product catalog
  • Online ordering & checkout
  • Auto-synced with inventory
17 / 19Customers

Customer CRM & Live Tracking

Every customer's profile in one place — lifetime jobs, amount spent, outstanding dues, and full repair history. Share a live tracking link in a tap, no login required.

  • Lifetime spend & dues
  • Full job & payment history
  • One-tap live tracking link
18 / 19Reports

Reports & Analytics

Revenue summaries, daily breakdowns and 23+ report templates across financial, operational and inventory categories — with trend charts, growth %, and one-tap PDF export.

  • Revenue summary & trends
  • 23+ report templates
  • Export to PDF
19 / 19Multi-Store

Run Every Store from One Account

Manage multiple locations under one login. Switch stores in a tap, scope inventory, staff, cash and accounts per store, or roll everything up into one consolidated view.

  • Per-store inventory, staff & cash
  • One-tap store switch
  • Consolidated reporting
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Rd
PM

PhoneMistri for repair teams

Repair workflow built for shops, service centers, and chains
GST
Ready
QC
Tracking
Multi
Location
Built by

An IIT Roorkee engineer & an 18-year repair operator

Real repair-shop scars, real engineering discipline — the two perspectives PhoneMistri is built from.

Gaurav Genani

Co-founder & CTO

IIT Roorkee engineer · security background

Pankaj Genani

Co-founder

18 years in mobile repairs

The repair journey

One ticket, from counter to closed

Each device follows the same six stages, giving the team a clear record and customers more consistent updates.

  1. Step 01 · Intake

    Book a device in seconds

    Scan the IMEI, capture the customer and fault, and print a job card — the ticket is live before the phone leaves the counter.

    Created
    New Job Card
    DeviceiPhone 13
    CustomerSample customer
    FaultScreen
    IMEI / serial scanCustomer auto-matchPrinted job card
  2. Step 02 · Diagnose

    Quote and get approval

    Log the diagnosis, build a transparent estimate, and send it for approval — no repair starts without a yes on record.

    Approved
    Estimate
    Display₹4,200
    Labour₹500
    Total₹4,700
    Fault checklistInstant estimateCustomer approval
  3. Step 03 · Repair

    Assign, pull parts, track

    Route the job to a technician, draw parts straight from inventory, and watch status move in real time across the board.

    Working
    Work Order
    TechnicianAmit
    PartOLED · 1
    StageIn Progress
    Technician assignLive inventory pullReal-time status
  4. Step 04 · Quality Check

    QC before it goes back

    Run the end-to-end checklist, attach proof photos, and sign off — every device is verified before handover.

    QC Passed
    QC Checklist
    TouchPass
    CameraPass
    BatteryPass
    Checklist gatesProof photosSign-off log
  5. Step 05 · Notify

    Auto WhatsApp updates

    The customer can be notified at key milestones — booked, approved, ready — reducing repeated status calls to the counter.

    Delivered
    WhatsApp
    BookedSent
    ApprovedSent
    ReadySent
    Milestone messagesReady-for-pickupFewer status calls
  6. Step 06 · Delivery & Payment

    Invoice, collect, close

    Raise a GST invoice, take payment at the POS, register the warranty, and close the ticket — the loop is complete.

    Closed
    Invoice
    Subtotal₹4,700
    GST 18%₹846
    Paid₹5,546
    GST invoicePOS paymentWarranty logged
Live Tracking

Check your PhoneMistri repair status

Enter your Job ID or Ticket Number to get real-time updates on your device repair.

iPhone 13 Pro
Screen Replacement
In Progress
  1. Device Diagnosed
  2. Repairing in Progress
  3. Quality Check
  4. Ready for Pickup
Est. DeliveryTomorrow, 2:00 PM
Workflows

PhoneMistri workflows for repair teams

Practical workflows for shops, service centers, repair chains, and enterprise service teams

Status updates

Cleaner customer communication

Keep WhatsApp updates, pickup reminders, customer history, and repair status connected to the same job record.

Cc
For busy repair counters
PhoneMistri workflow fit
FAQ

PhoneMistri repair shop software questions

Got questions? We've got answers. If you can't find what you're looking for, feel free to contact our support team.

Need help with PhoneMistri?

Contact our support team through the available WhatsApp and email channels.

Contact Support

Yes. PhoneMistri has a permanent free plan for a single-counter shop. It includes 1 technician (no technician login), 50 devices per month, 1 pc, job cards and customer records, basic invoicing. Paid plans add higher limits and advanced features.

Start for free, no credit card required

Run your repair business with PhoneMistri

Bring repair jobs, inventory, billing, and customer updates into one connected workflow.

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