Pankaj Genani
Co-founder, PhoneMistri
Pankaj Genani is a PhoneMistri co-founder with 18 years of hands-on mobile repair experience. He writes about device intake, job tracking, spare-parts control, technician workflows, customer communication, and day-to-day repair shop operations.
Articles by Pankaj Genani
GST
GST Billing for Mobile Repair Shops: Invoices, HSN, Returns, and Records
How to keep repair invoices, parts sales, credit notes, and GST reports clean enough for month-end review.
Read articleOperations
Repair Job Tracking Workflow: From Device Intake to Delivery
A simple device journey from first counter entry to final handover, with fewer loose notes in between.
Read articleAutomation
WhatsApp Updates for Phone Repair Customers: Status Messages That Work
The status messages customers actually need, and when to send them from the repair workflow.
Read articlePOS
Cash Drawer and POS Workflows for Phone Repair Shops
How repair payments, parts sales, receipts, kiosk intake, and cash handling stay under one counter process.
Read articleQuality
Customer Approvals, QC Flow, and Diagnostic App Checks for Repair Shops
A clear approval and QC trail for repairs that might otherwise become customer disputes.
Read articleInventory
Spare Parts Inventory Management for Mobile Repair Shops
Where parts leak, why stock counts drift, and how to tie inventory back to real repair jobs.
Read articleBasics
What Is Mobile Repairing? A Plain Guide to the Work
A straight answer for anyone asking what mobile repairing is — the work, the faults, and the workflow behind it.
Read articleBusiness
Is Mobile Repair a Good Business?
The margins are good and the barriers are low. That combination is exactly why most shops still fail — here is what separates the ones that don't.
Read articleOperations
Phone Repair Techniques Worth Standardising in Your Shop
Technique is what one technician knows. Process is what your whole shop does the same way every time. Here is how to convert the first into the second.
Read article